Best Buy, in a shift toward AI, laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The ...

Fixing your Pixel would be much easier if you could just walk into Best Buy. A new partnership with Google for flagship repair shops could make that happen. Reading time 2 minutes Samsung isn’t the ...

This profile has not been claimed by the company. See reviews below to learn more or submit your own review. Geek Squad delivers technology support and repair services. The company assists with ...

Following Samsung's lead, Best Buy is reportedly gearing up to expand its repair endeavors by potentially introducing in-store Pixel repairs at specific locations. The Google Pixel 7 Pro phone is ...

Geek Squad agents have been flooding Reddit with images of their badges and posts about “going sleeper” after the company reportedly conducted mass layoffs this week. A former employee who spoke to ...

Today I learned there is another risk formula. The factors of this new formula are the vendor from which maintenance is purchased and the technicians faced when a customer enters the repair zone. In ...

POMONA — A 22-year-old woman and her mother are suing Best Buy and its “Geek Squad” computer repair team for dispatching a technician who they say videotaped the daughter taking a shower. Sarah ...