Organizations often focus on capability, while overlooking the avoidance behaviors that allow workplace tensions to escalate ...

Early in my career as a psychiatrist, I had a lot of trouble treating deeply egocentric patients — until I looked inside myself. I learned that when I felt that there was a patient I simply couldn’t ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

Traliant reports that a hostile work environment hampers employee productivity and well-being, and preventing such ...

We all know that toxic workplaces cause harm. Burnout, exhaustion, mental health issues, physical health issues and, eventually, people leave the company in droves. Hiring/onboarding costs rise, and ...

Forbes contributors publish independent expert analyses and insights. Sho Dewan is a career expert who covers work, top jobs, and business. In every career and organization, encountering a difficult ...

Whether they're colleagues, clients, or customers, you’re sure to encounter difficult people at work. It might be someone who hinders productivity, rubs you the wrong way, makes you upset, or is ...

Toxic workplaces are, sadly, all too common. I should know — I’ve been in three in the last decade. I realize that in our culture, there is a temptation to call everything toxic, diminishing the ...