It took years to sort the mess after Libby Graham was mistakenly forced onto a pay-as-you-go meter – but no one has taken ...

11:54, Thu, May 29, 2025 Updated: 16:09, Fri, May 30, 2025 Energy customers with eight suppliers who have a certain type of meter are set to receive payouts of up to £1,000 each after an Ofgem review.

Labour has said it wants to put a stop to “outrageous” premiums that energy prepayment meter customers face. Shadow chancellor Rachel Reeves said Labour would end the “unjustifiable” practice that can ...

An EDF customer is attempting to sue the energy giant after he was wrongly pursued over £1,400 in unpaid bills. Food industry entrepreneur Greg Wixted, 54, says EDF obtained a “default notice” against ...

Prepayment or ‘pay-as-you-go’ meters are a type of gas and electricity meter that require you to pay for your energy before you use it. This is different to a credit meter where you pay for your ...