A denied claim, a costly repair, and a surprising reversal years later. One driver's frustrating journey shows how unpredictable recall decisions can be.

For the last three years, Ford has led all automakers for recalls in the U.S., which has resulted in a lot of work for its service centers. Faced with a shortage of space at dealerships to fix ...

Ford remains one of the most popular automakers in the U.S., with the F-150 consistently ranking as a top-selling truck and its growing electric vehicle (EV) lineup expanding its reach. However, ...

As the coronavirus pandemic continues to squeeze dealer inventory and threaten vehicle production, retailers are grappling with another issue: a shortage of repair parts for their service departments.

Ford Motor Company is recalling more than 2.3 million vehicles in four separate recalls, according to the National Highway Traffic Safety Administration. For a full list of recalled vehicles or to see ...

With 134 recalls and counting, Ford service centers have been humming with activity. Given the work load, it’s not surprising that some people don’t seem interested in working for the Blue Oval.

Ford owners in Grand Rapids, MI can trust LaFontaine Ford of Grand Rapids for all of their maintenance and repair needs. We offer a full menu of Ford services at our state-of-the-art facility near ...

Advanced car features like blind-spot monitoring and cross-traffic alert are great for safety and convenience, but man, it’s a bad day for your bank account when they break. Watch mechanic Brian ...

Live in Auburn, Opelika, Fort Benning or LaGrange, and need an auto repair? You're in the right place. The hand-picked team at Rivertown Ford is renowned for their love of all things Ford, their ...

Ford Focus and Fiesta owners from around the country say they experienced new rejection at Ford dealerships when they took their cars for repair after the automaker quietly issued a special service ...

Customers seeking car repairs have experienced a dip in satisfaction overall for the first time in nearly three decades, and Ford Motor Co. — despite touting its dealer model as a competitive ...