Swedish fintech firm Klarna has reduced its workforce by nearly 40 per cent over the past two years, a change driven largely ...

Klarna is backpedaling after cutting hundreds of human jobs and replacing them with artificial intelligence. The Swedish ...

Klarna CEO Sebastian Siemiatkowski said the company has managed to shrink its headcount by about 40%, in part due to investments in artificial intelligence and natural attrition in its workforce.

A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now ...

The company did not say how many people it plans to add, but Siemiatkowski indicated Klarna would look at students and rural areas to boost its workforce. Last year, Klarna, in an announcement ...