American Airlines fliers are fuming after the carrier cut its program awarding bonus miles and other travel perks to passengers who purchase a basic economy ticket. According to the airline’s website, ...

Consumers might not just feel obligated to shop at a specific store because of their membership, but they could also end up ...

American Airlines just added a new restriction to basic economy: Its flyers won't earn miles or Loyalty Points on no-frills ...

Engagement is a key driver of measurable growth in QSRs, where loyalty programs have evolved from punch cards and stamps to ...

Gen Alpha may be the newest consumers, aware of more brands than ever before. But the ones standing out are the ones ...

Loyalty perks such as free stays and upgrades are increasingly important in making travel feasible, per a new Marriott Bonvoy ...

What to do instead: Check prices on items you buy both logged in and out of your grocery store’s app. Compare those prices to the same items at a couple of other stores to see if the loyalty card ...

A points program that exists primarily to discount purchases is not a loyalty program. It is a slow-motion surrender of ...

From Chipotle’s rewards program for college students to Wingstop’s plans for Club Wingstop, here are the top loyalty updates ...

Marketers frequently champion the idea of "customer loyalty." However, much of what is labeled as loyalty may not be authentic. For years, brands have patted themselves on the bac ...

Michigan online casinos offer some of the top casino loyalty programs. I'll cover the FanDuel Casino Rewards Club and Dynasty ...

When it comes to loyalty, many industries might immediately come to mind, but what about health care? Loyalty in health care has been talked about for some time, yet the reality is that the ...