At its F8 developer conference, Facebook unveiled a new Messenger platform that allows developers to build bots inside Facebook Messenger. Bots are hot; they could even be the future. At its a heart, ...

Facebook is doing everything it can to increase the popularity of Messenger and to make every Facebook user use it. Recently, Facebook introduced features like sending money, booking Uber cabs (mostly ...

You could say Facebook Messenger was once the social network's most loathed feature. In 2014, the company forced users to download a separate app if they wanted to ...

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Everybody knows that 2016 is the year of virtual reality, but what no one realized until a few weeks ago is it’s also turning into the year of the bots. Microsoft is adding bots to its platform, and ...

Facebook today launched two powerful ways for people to find Messenger bots to use, addressing the discovery problem that’s plagued the platform’s 100,000 developers. TechCrunch reported last month ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Companies are always gripped by a new, cutting-edge technology that promises to ...

CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

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SAN JOSE — Last year Facebook Messenger oversold how soon chat bots would be able to carry on a human-like conversation to respond to your every need. This year at Facebook's annual F8 conference for ...

LOS ANGELES — At its annual conference for software developers in 2016, Facebook trumpeted chat bots as the next big thing in tech. A year later, users of Facebook Messenger are still waiting. Chat ...