Christensen, Clayton M. "Building Process-based Capabilities: A Principal Focus of Operations Management, Module Outline and Teaching Note." Harvard Business School Teaching Note 694-083, July 1994.

Operations management is a multi-disciplinary field that focuses on managing all aspects of an organization’s operations. The typical company carries out various functions as a part of its operation.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. For any organization to operate efficiently and effectively, it must be managed properly.