Gordon Gottsegen is a tech writer who has experience working at publications like Wired. He loves testing out new gadgets and complaining about them. He is the ghost of all failed Kickstarters. So it ...

From his perch at Jet City Device Repair in Chicago, store manager Neal Dexter wants you to know something about broken phones: It's not you. There's a reason so many of us are cracking phone screens ...

According to 9to5Mac, Apple has significantly changed its repair and standard warranty policies — potentially resulting in higher repair costs for iPhones and Apple Watches. The policy change pertains ...

Cracked screen woes: It's happened to the best of us: you pull out your phone while walking down a street or even your home's hallway, and you stumble ever so slightly – just enough to send your ...

Independent shops on island could fill the gap, but when manufacturers don’t provide locally-owned shops with parts or service information, they have to turn away customers. Because we can’t fix our ...

You’ve probably heard this advice before, but it’s effective: If the phone simply stops working right, turn it off, wait a few minutes, and turn it on again. That clears memory, which can correct a ...

If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

NEW YORK (AP) — Samsung’s latest phones feature big wraparound screens and lots of glass. They also appear to break more easily, according to tests run by SquareTrade, a company that sells ...

NEW YORK (AP) – Samsung’s latest phones feature big wraparound screens and lots of glass. SquareTrade, a company that sells gadget-repair plans, says the phones also appear to break more easily. The ...