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Hundreds of people were in attendance at Downtown Los Angeles’ iconic Cathedral of Our Lady of the Angels for a solemn ...

Shaquille O'Neal hopes to carry on the legacy of late boxing great Muhammad Ali, the retired four-time NBA champion said, as ...

Why can't we just get along? ServiceMax's Sara Cerruti sets out why it's better for everyone if teams from service and ...

Customers won’t care about a company or platform having the most cutting-edge and advanced AI technology available if they’ve ...

Veterans complement the federal workforce as Army Civilians through their knowledge, dedication, and loyalty to the ...

Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...

For example, say you need to finance a car ... You may be limited to prepaid cellphone service It's common for people to sign up for cellphone service and pay for it each month after you use it. With ...

Senator Elizabeth Warren and Congressman Adam Schiff have called on the FTC and the Department of Agriculture to investigate ...

A beloved priest who will be remembered for his service to God and parishioners that brought him great joy, died Oct. 23 ...

Paris-based startup Siit SAS launched today with $5 million in funding to grow the adoption of its namesake service desk platform.

On the second floor of a building where most offices are without doors, the ceilings hang low and the carpets don't match, ...