ServiceNow today announced its latest generative AI solution, Now Assist for Virtual Agent, with the aim of revolutionizing self-service by offering intelligent and relevant conversational experiences ...

ServiceNow Inc. today introduced Now Assist for Virtual Agent, a chatbot that uses generative artificial intelligence to help workers quickly find business information. The chatbot is rolling out on ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, today announced the integration of its voice solution with ServiceNow’s native Virtual Agent as part of its ongoing collaboration with the company’s ...

ServiceNow’s Virtual Agent chatbot provides a conversational interface for users to perform self-service tasks. Now Assist for Virtual Agent will make the interactions even more intelligent and ...

Having launched an artificial intelligence-based virtual assistant in the spring, Experian plc is driving AI deeper into its ...

A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor accounts with admin roles. Many software and SaaS companies are building AI ...

Today, ServiceNow announced the new capabilities its Washington, D.C. platform release (ServiceNow names its releases after major cities or states). No Jitter participated in a briefing the week prior ...

In this week’s No Jitter Midroll (NJM), we focus on one aspect of ServiceNow’s Xanadu platform update: AI Agents. “With ServiceNow AI Agents, we are announcing our vision to leverage AI agents that ...

Genesys expands its agentic AI ecosystem with A2A and MCP connectivity across AWS, Salesforce, ServiceNow, Adobe, Meta and other enterprise platforms.

SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner® Magic Quadrant™ for AI Applications ...

ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...