Especially when the service, presentation, location, or many other aspects of the total dining experience are in place too. When you have an excellent customer experience (CX), you know it and you ...

13 Hidden Gem Horror TV Shows to Stream This Halloween Season Potential Tropical Storm Nadine Path, Track as It Approaches Florida I Saved $164 on These 5 Products by Buying Them at Costco Instead ...

The Tampa Bay Times e-Newspaper is a digital replica of the printed paper seven days a week that is available to read on ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...

Summary: Most companies, even those deploying sophisticated technology across channels, still view customer service through the traditional lens of simply serving the needs of the customer.

According to details, waiter Ahsan and a customer exchanged hot words over the quality of food. The verbal clash turned violent after which suspect shot dead Rizwan Bhatti and fled the scene.

I cover travel with a focus on safety and sustainability. If you want an idea of how far customer service has fallen — and how technology has made the situation worse — just listen to ...

The Barefoot Contessa says non-patterned tableware 'makes the food look best.' Just one of her dishes costs more than this whole collection!

Price is how much a business charges for its product or service. Customers want a fair price when purchasing a product or service. Usually, low prices will draw in many customers, although people ...

Since 2008, actor and writer Darron Cardosa has been setting the internet ablaze with his pioneering blog "The Bitchy Waiter ... weird customer requests, being a voice for the service industry ...

Tulip-shaped serving cups are included ... kids can take turns being the customer, waiter, or chef. While my children don’t love going to restaurants, they definitely like playing it.