Microsoft exposed approximately 250 million customer service records due to what the company called a “misconfiguration of an internal customer support database” used for tracking support cases.

A Buzzfeed investigation is questioning the number of sexual assault complaints in the Uber customer service database.

Excellence in client experience isn’t just a strategy; it’s a culture that should permeate every level of your organization.

The “Minimum Requirements” section described the functionality the agency expected to be part of the “customer service database call tracking system.” Here are some of the items from the ...

In a letter to clients, Chanel said that on July 25, Chanel became aware of a security incident involving a Chanel Inc. database in the U.S. hosted by a third-party service provider, “where an ...

The seller of the Verizon Enterprise data offers the database in multiple formats, including the database platform MongoDB, so it seems likely that the attackers somehow forced the MongoDB system ...

Uber has had five claims of rape and "less than 170" cases of sexual assault reported to its customer-service database between December 2012 and August 2015.

The company has been focused on enhancing its service portfolio across database platforms and cloud to maintain its position as a leader in cloud database technology for mission-critical workloads.

NEW YORK, August 14, 2025--Alchelyst, a leading full-service fund administrator for alternative asset managers, and Lyra Client Solutions ("Lyra"), a technology-enabled client servicing ...

Client service associates play a vital role in the financial industry. The position could be your stepping stone to more far-going financial careers.