Companies and governments, despite investing heavily in information systems, find their workers lacking the knowledge to perform effectively. Knowledge management may be the key.

Let the OSS Enterprise newsletter guide your open-source journey! Sign up here. Knowledge, as the old saying goes, is power. But when that knowledge is splayed across sprawling, fragmented ...

In the wave of digital transformation, the construction of AI knowledge bases has become an important means for enterprises to enhance efficiency and drive innovation. As the demand for intelligence ...

As a business owner, you know that knowledge is your most valuable asset. But how do you keep track of all the ideas, processes, documents, emails, and insights that make your business run? This is ...

In contrast, knowledge management systems capture, organize, store and share knowledge, providing access to explicit knowledge that supports decision-making and problem-solving. 2.

Rather than wax philosophical about what knowledge is, let’s let it be any information that can further an organization’s goals. If managing IT can be compared to herding cats, managing knowledge is ...

How Xerox got its engineers to use a knowledge management system Your email has been sent Xerox found a way to cut costs and share institutional knowledge with a knowledge management system that gives ...

But the mere documentation of knowledge is useless if it is not distributed and cannot be effectively used by your sales reps in their communications with customers and prospects.

If you’ve ever answered the same question over and over again, you understand firsthand the potential value of a system that lets users quickly and easily access stored knowledge on the fly. Among ...