eSelf, a startup developing interactive, photorealistic talking AI video avatars, has introduced a new feature called Share ...

NiCE’s CXone Mpower has also unlocked business insight that 2degrees didn’t have before, Anderson says. “We had used a crisis interaction analytics model. Having access to the auto- sum­marizations ...

Running a call center is about more than just answering phones. Every call, every second of talk time, and every interaction ...

Based on this vision, Noto is an all-in-one solution designed specifically for the rhythms of after-school businesses. Its ...

For apps and tools, this means increased distribution and access to a vast pool of users (mostly long tail) through open APIs ...

Founders who treat team investment as a business strategy rather than an expense are gaining an edge in retention, output and growth.

Explore how growing businesses can scale their finance functions with technology, strategy, and smarter systems.

Killer apps” have a way of working their way into our lives and becoming indispensable, but predicting which app will have ...

That's when Klein decided to give his corporate clients an ultimatum: Migrate your data to our cloud products, or we will no ...

Emergent Labs Inc., a startup with an artificial intelligence platform for building applications, today announced that it has ...