Each Challenge has specific and unique rules, all of which are geared toward a target audience. But all the Challenges share ...

The CEO's removal comes soon after the company confirmed it had lost an unspecified amount of personal customer information in an earlier September cyberattack.

# A Bahamian entrepreneur yesterday said he has launched a customer relationship management platform targeting especially micro, small and medium-sized businesses in the Bahamian market.

Kaspersky has been continuously providing assurances of the integrity of its solutions through regular third-party ...

Two Ticketmaster customers had tickets transferred out of their accounts by hackers. They got them back but still worry about ...

Safaricom PLC has responded to claims that the telecommunication giant shares its customers’ private information to ...

IVR is one of the most elegant tools businesses have to manage calls. Learn the basics and how it can help you serve ...

including, but not limited to, private customer information including credit/debit card data, email addresses, zip codes, customer names, and associated movie rental history." It's worth noting ...

Car-hire operators have a lot of data on their customers, and much of that information is a high-value target for cyber criminals. Airlines also have a treasury of customer data and even major ...

Insurance administrative services company Landmark Admin reported that a data breach from a May cyberattack affected over 800 ...

Customer support—be it one person at a small company or teams of people at multiple locations throughout the world representing a larger brand—is where “judgment day” occurs. A customer could be doing ...