As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Gang members who kidnapped a man and forced him to handover hundreds of thousands of pounds worth of cryptocurrency have been ...

The other problem that we ran into was when it came to the flow of conversation. When two people talk, there are lots of ...

Cashify currently has about 200 offline stores that also act as customer service points. As part of its expansion plans, it aims to double the number of stores to 400 in the next 2-3 years.

TikTok star and EP Jewels owner Evangelina "Evange" Petrakis tracks her screen time and phone habits for a week, and shares ...

Apple AirTags are very handy for finding lost items but are being misused by people with more sinister intentions.

I tested all three Galaxy S25 models, and the Ultra isn't the one I'd recommend for most people. Find out why the S25 and S25 ...

Unemployed James Sangwine, 33, hasn't been heard from since telling partner Kate, 38, he was heading to Abandoned Mansion Bar ...

This time around, we're comparing two of Samsung's compact powerhouses, Samsung Galaxy S25 vs Galaxy S24. Two very similar ...

Toronto police said a “quantity” of merchandise was stolen Thursday night from an East York cellphone store. Three suspects ...

Authorities said they received a call from a woman Dec. 16 about sexually explicit texts and videos being sent to her ...

The Galaxy S25 series are extremely polished phones, but a key competitor shows what they're missing. Here's the OnePlus 13 ...