American is under pressure to offer free in-flight internet after more airlines have begun offering the complimentary service.

UNDATED (WKRC/CNN Newsource) - If anyone is flying American Airlines this spring, they need to make sure they're at the gate early. The airline announced it will add five minutes to the boarding times for all domestic flights starting May 1.

The software sounds a chime if a passenger attempts to board a flight before their assigned group is called, alerting the gate agent and the customer.

American Airlines flight AA292 from New York to Delhi made a U-turn near Turkmenistan and diverted to Rome on Sunday.

American Airlines is stepping up its crackdown on so-called "gate lice" — passengers who hover near the boarding area or try to sneak on before their designated turn. A recent traveler at Pensacola International Airport (PNS) praised a gate agent for enforcing boarding order,

Your boarding process might look a little different next time you fly American Airlines out of Chicago O’Hare International Airport. The airline said it recently invested in “new express service kiosks and a new lobby configuration” meant to create a “smoother boarding process” for both travelers and employees,