After a decade of methodically building cross-functional integration capabilities, ServiceNow is making its most assertive ...

Zuzanna Stamirowska, Co-Founder and CEO of Pathway, is a researcher turned builder who previously worked on emergent ...

At the recent Genesys Xperience, CEO Tony Bates laid out the evolution of AI for his firm's home ground, from perception to ...

Google's FastSearch and RankEmbed reveal why clarity drives AI visibility. Here's how to strengthen the signals that count.

Years ago, I had the opportunity to lead a 10-month intranet overhaul for Sprint Telecommunications company, headquartered in ...

Salesforce Agentforce allowed attackers to hide malicious instructions in routine customer forms, tricking the AI into ...

Enterprise digital transformation continues to redefine how organizations operate, with customer relationship management (CRM) and business process automation emerging as key enablers of sustainable ...

Republicans on Capitol Hill are introducing legislation to enshrine President Trump’s executive order last month to make American architecture “great again” by calling for classical and other ...

The most forward-thinking organizations are moving loyalty frameworks to the center of their growth strategy, where it becomes the gravitational pull that influences every business decision. True ...