Carnival cruisers have a right to be frustrated about the cruise line’s new loyalty program, but this type of response is ...

Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador suggest adjustments might be possible.

According to a statement shared by the company’s Brand Ambassador John Heald, Carnival Cruise Line will listen to its guests ...

The new Carnival Rewards program is designed to give people more flexibility for redeeming loyalty benefits, allowing guests to choose the specific benefits they want to redeem at the time that works ...

Some Carnival cruisers are enraged over the changes coming with the cruise line’s new loyalty program.

Phase two of Explora Club brings added member perks and a status-match boost as guests increasingly defect from Carnival to ...

Carnival is completely overhauling its cruise loyalty program and many cruisers are angry about the changes.

The cruise line’s popular VIFP loyalty program will sunset in 2026—here’s how the new Carnival Rewards works.

On June 23, the company announced the launch of Celebration Key, an entirely new exclusive spot for its cruise guests. The ...

Carnival Cruise Line may tout its "fun ship" approach, but some of its loyal customers are saying there's nothing fun about the changes the company is making to its loyalty program.

Carnival’s loyalty program overhaul has cruisers furious, replacing loyalty with spending requirements for perks like ...