Carnival cruisers have a right to be frustrated about the cruise line’s new loyalty program, but this type of response is ...

Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador suggest adjustments might be possible.

According to a statement shared by the company’s Brand Ambassador John Heald, Carnival Cruise Line will listen to its guests ...

The new Carnival Rewards program is designed to give people more flexibility for redeeming loyalty benefits, allowing guests to choose the specific benefits they want to redeem at the time that works ...

Carnival Cruise Line rep threatened over loyalty program changes originally appeared on Come Cruise With Me. Getting upset is a natural reaction to news you don’t like, but no matter how angry ...

Phase two of Explora Club brings added member perks and a status-match boost as guests increasingly defect from Carnival to ...

Carnival Cruise Line unveils controversial new loyalty program originally appeared on Come Cruise With Me. Although change is rarely easy, it’s essential to grow. Many forward-thinking companies ...

On June 23, the company announced the launch of Celebration Key, an entirely new exclusive spot for its cruise guests. The ...

Carnival Cruise Line’s current rewards and loyalty program is called the Very Important Fun Person (VIFP) program. The program has been in existence since 2012 and is beloved by many Carnival ...

Carnival Cruise Line may tout its "fun ship" approach, but some of its loyal customers are saying there's nothing fun about the changes the company is making to its loyalty program.

Carnival Cruise Line is restructuring its rewards program, but the change, which includes a new name -- Carnival Rewards -- and a new accrual plan, isn't being embraced by all of its loyalty members.