In a Singapore heartland, a Sheng Siong Supermarket cashier paused to inspect a loaf of bread. Noticing a small hole, she swiftly replaced it, ensuring the customer left with a perfect product. This ...

IMD is delighted to have once again earned a Gold Award in the 2025 EFMD Excellence in Practice Awards, which celebrates outstanding and impactful learning and development partnerships in the field of ...

We’re brought up to believe we should apologize if we’re in the wrong. But should leaders apologize in a work setting, or might it damage perceptions of their power and status? Jennifer Jordan sets ...