Mock Call Sample Script | Billing Question | Short Version
7:24
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290.9K viewsNov 8, 2020
YouTubeKwestyon
In this detailed billing mock call, you'll learn how to write a confirmation email, create internal notes, see an ACW (After-Call-Work) demo, how to put a customer on hold, when to confirm a customer's account, and most importantly, how to break a bad news to your customers. | Kwestyon
36:44
In this detailed billing mock call, you'll learn how to write a confirmation email, create internal notes, see an ACW (After-Call-Work) demo, how to put a customer on hold, when to confirm a customer's account, and most importantly, how to break a bad news to your customers. | Kwestyon
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